questions - Mamaearth Official Website Singapore

What toxins do, why should I avoid them?

Toxins are chemicals used in cosmetics and other products for various purposes, some as preservatives and others as dyes, fragrances, actives etc. Multiple studies have revealed that these toxins can have many side effects some of which are life-threatening. Constant use of some toxins like formaldehyde, 1-4 dioxane, parabens etc has found to be leading to cancer. Other side-effects include learning disabilities, eczema, skin aging & early puberty.

What are some of the toxins I can spot on the label

A small guide to common toxins is mentioned below, read the ingredients &try and avoid products especially for your baby with anything that has:

Parabens
Mineral oil
Fragrances (can contain phthalates)
PEG (Poly Ethylene Glycols)
Sodium Laureth Sulfate/SLES
MEA, DEA, TEA (Ethanolamines)
Triclosan
Talc (May contain asbestos)
Homosalate & Octinoxate (Found in Sunscreens)
Sulfates
Silicones

Why should I prefer MamaEarth over so many other products available in the market?

We as parents want the best and the safest products for our babies. But the hard truth is, the majority of baby brands available in the Indian markets contain harmful toxins like parabens, phthalates, fragrances, mineral oil etc which no parent would even want anywhere around their child. Happy to share, Mamaearth is the only “Made Safe” certified toxin-free brand in India which is free of all known toxins which are banned in most countries. More importantly, more than just a brand, we make our products out of love and care. We use what we sell on our own baby. Try us once and you will fall in love with Mamaearth’s Baby Safe World.

Are the products Eco-friendly, Non – toxic, Dye and Fragrance-Free and Non Allergic?

Yes. Yes and a thousand times yes. Mamaearth is made in eco-friendly GMP certified facilities and carries no toxins, dyes, fragrances or anything which is even close to the word ‘unsafe’. All our products are clinically tested to be hypoallergenic. However, Take Note: we as humans, have different skin type, and chances are, your little one could be allergic to one of the essential oils in the products. We always recommend to first test the product by applying it on the wrist to check if there are any visible reactions. This should be a mandatory practice for all products across all brands for all age groups not just ours

Can I use the products from the first day of birth?

Since the products are designed for our babies, we can use them from the very first day. Our products are clinically tested to be toxin free and have a PH balance of 5.5-5.7 which is the recommended balance for our little one’s skin. All our products are clinically tested to be hypoallergenic. However, Take Note: we as humans, have different skin type, and chances are, your little one could be allergic to one of the essential oils in the products. We always recommend to first test the product by applying it on the wrist to check if there are any visible reactions. This should be a mandatory practice for all products across all brands for all age groups

How do you ensure that your products have zero toxins?

For starters, we are the FIRST MADE SAFE CERTIFIED brand in Asia. We do the requisite microbiology and toxin tests to ensure that all products have zero toxins and no products are even close to the word ‘unsafe’.

Are you products available in any offline stores?

Yes, we are present offline in a few cities. You can check for your city under the store locator tab. (http://mamaearth.in/store-locator/)

Have you tested your products on animals?

NO. We do not support animal testing. Plus, how can you test a baby product on an animal? Right? However, we have clinically tested all our products on humans with patch testing to ensure no product cause any allergy. Hey Mama, don’t worry, your child is absolutely S-A-F-E.

Can my 4 year old kid also use the same baby products?

Yes, you, your toddler, your kids & everyone in your family including your grandparents can use these products. Go ahead, try it.

Is it possible to return products once delivered?

Yes, if you are not satisfied with our products (the chances of which are bare minimum), please write to us at feedback@mamaearth.in. We will ask you to return the products and ensure the full refund.